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what is the key differentiator of conversational artificial intelligence

Used across various key differentiator of conversational ai departments, Conversational AI delivers smoother customer experiences without requiring much human intervention. Both traditional and conversational AI chatbots can be deployed in your live chat software to deflect queries, offer 24/7 support and engage with customers. A chatbot otherwise known as conversational AI in a few contexts has become one of the most sought after technologies for businesses to improve their customer experience. The “conversational” part comes from the fact that these technologies are designed to understand and respond to humans in natural language, be it spoken words or text. That is a crucial differentiator between Conversational AI and other forms of artificial intelligence that don’t require human input. px;’> Humans are the differentiator in digital media – VentureBeat Humans are the differentiator in digital media. Posted: Wed, 12 Oct 2022 07:00:00 GMT [source]

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